Unified Communications Infrastructure

Date: Jun 14 10:49:57Machine Name: CUCMPUBSeverity: ErrorApp ID: Cisco CTIManagerMessage: CTIManager: 694021: CUCMPUB.concordia.ca: Jun 14 2012 14:49:57.486 UTC : %UC_CTI-3-CtiProviderOpenFailure: %[CTIconnectionId=694134][LoginUserId=xxx][Reason=-19...

Hi,I have a crappy app that I'd like to have click to call functionality, and the only option within this app is to call an external executable from the command-line and a variable is passed with the phone number.I've got Cisco's Click to Call instal...

We have an application that uses Built-in Bridge (BiB) to setup a SIP call to our recording application. Recently the topology of our network was changed and for some reason the RTP for the call is not being sent. What appears to be happenning is tha...

Hello,I've recently implemented new outbound campaigns which utilize call progress analysis. We are having an issue with too many abandons. Current CPA settings:Min silence period = 750 msAnalysis period = 5000 msMin valid speech 112 msMax analysis ...

Howdy Netpros. I'm a bit green when it comes to meetingplace and I noticed the backups stopped running recently. When I telnet into the gateway and run gwstatus, I see that MPBackup is in a shutdown state. When I try to run a backup I get an error th...

Hello,I have a customer that wants to purchase CME/CUE and they use office 365. Can I have integrated messaging in this scenario, as well as send their voice message as attachement to their inbox, enabling one office inbox for both mail and voice mes...

Hi Experts,Could you tell me if it is ok to install a user locale from a different version of UCxn . eg. can i install user locale of 8.6.2 in 8.6.1?

Hi,Is it possible to be able to Display extertna; Caller ID on a Cisco IP Phone i.e. Displaying a Name instead of the number.Maybe this could be done by a lookup that Maps Name to known telephone numbers?Many Thanks,Ash

Hello,I am having CUCM 8.6 installed at one site and earlier customer was able to do conference call from one of the site to another, but now conference call is not working from one location to the other via WAN, cust is able to do the conference via...

Any guidelines for configuring Nortel switch to accomodate "voice vlan" assignment for a Cisco 6941 phone.

HiSometimes in my CUCM version "8.6.2" , some users experience this message in Cisco 794X and 796X phones when they access directory, when they log out or log in in extension mobility, etc:  "HTTP request cancelled"This message not occurs allways but...

Hi FolksCan I just run this past you all please.Have just upgraded from unity 7 to connection 8.6.We have a hunt pilot number of 4136 with 4 hunt list member numbers in the hunt (1930, 1931, 1932 and 1933)4136 is configured as the unity connection nu...