Unified Communications Infrastructure

Hello, I have a problem with hunts. Scenario is ,I am getting coming calls from provider and I am translating it to an hunt pilot and sending calls to the phones configured in Line group. Those phones are call forwarding to Asterisk. I have configu...

Hi, Jabber clients are not able to use softphone mode via MRA but can login ok. CSF profile is all setup correctly, UC services/profile along with CCMCIP on CUPS server is setup. I am getting an error of the expressway, image attached. Thanks

Hi Master, I have a Problem Jabber log in via internet, can you see my attachment, please advise for me. Whether my configuration is wrong ?

Hi, We are using unity 9.x..User wants to update the greeting in Call handler..we are able to update it but after update still it is playing the old greeting.. Any help pls.

Good Day Everyone. We have IPICS installed an running via an LMR and analog Kenwood radio repeaters. We are now in the process of changing over to the digital repeaters. What I cant seem to figure out is connecting the digital repeaters to the system...

I am presently in a CUCM 10.5 cluster .  My CDR - QOS related fields like latency, jitter, packet loss are all seen as null.. I went to the system > scheduler >CDR load and unchecked the Load CDR only check box and saved yet I dont see the values loa...

Hello, Can you let me know where I can check the 1. Settings for CDR / CMR storage details in Cisco CUCM 2. Change the settings to see the high water mark and low water mark 3. Delete the CDR / CMR records to hold the storage space. Thanks Sathya

Is it possible to set up a custom broadcast message recording from an external number with Cisco Unified Communication Manager 10.5.2?  Example: the boss wants to be able to record a message and distribute it to a list of staff cell phone numbers in...

On the cisco attendnat console advanced 11, i have contacts that are sychronised with the call manager (CCMsOURCE), i have already insered contacts with the bulk administration tool, but when i tried to update all the contacts added (update contacts)...

Cisco jabber picks up the extension and other contacts of the user from the Active directory. When a call is received from a any number, jabber checks the contact in the AD list and displays the users and name and photo on the PC screen in call windo...

Hi guruI need advice.My 99xx successfully registered and working in my LAN.  There was an additional task to use the some phone remotely through VPN  .Network team  builds VPN with microtic devices.. I successfully register skinny and ATA devices on ...

Hi Guys, i am facing some question about 'Cisco Jabber SIP federation with Lync 2013' . There are two different company, two different Domain. I open a case with Cisco Site. Cisco TAC enginer told us the only way they know is using ASA tls-proxy feat...

Hi everyone, I have a CUCM and a Router 2901. I trying to deploy an SRST for SIP and SCCP phones simultaneously. I've put the following configuration, but only SCCP devices work OK. SIP Phones don't register in my router when CUCM is unavailable.  ...

Hello, I am looking for documentation on how to integrate 2 UC systems running in parallel. Customer is looking to standup a brand new environment, live, on their exisiting network and slowly start moving agents/business users over. The site is runni...