Unified Communications Infrastructure

Hello, We want to change all mailbox users from 4 digits to 5 in our CU (Cisco Unity Connection version: 9.1.1.20000-32). We have around 3500 users.Please, note that we were using the same 4digits of the extension to identify aliases.We want to keep ...

I am looking at upgrading my UC cluster from 9.1 to 10.5 and when looking at ELM I see the following message at the bottom of the Inventory > Product Instances page:  Product Instance has pre-9.0 licenses installed. These can be migrated via the Lice...

I have Cisco UCM 8.6 and Cisco 2911 voice gateway connected in my office to which we have more than 16 PSTN line connected to. We are facing an issue with the voice gateway since a couple of weeks as it shows the call status"No DSP" and it occupies s...

Hello There, After upgrading our CER 8.5 to 9.0.2, we are receiving an HTTP 500 erreur message when we try to access the CER admin page. We intalled the COP file before upgrading to 9.0.2. When we switch version to 8.5, we can access the admin page w...

Hi, I have an old cluster of CUCM 7  with security set to mixed mode and i want  to migrate to new CUCM cluster  with new hardware , new ip address, new hostname, but without security enabled.What is the best practice to achieve that?Do i need to add...

Customer is looking to setup a logging server for their IM&P after they upgrade to 10.5.Looking at the documentation, the installation and setup looks fairly straight forward. Now I am looking for some scripts or suggestions of reporting tools to ext...

Hi, is it possible that a enduser can modify a Cisco Unity Connection schedule? How to do this if it`s possible? BRMichael

Version 8.5 of the Cisco TSP (TAPI driver) according to documentation is supported on Windows 7 and Windows Server 2008.  What version of the TAPI driver is supported on Windows 8.x.  My Call Manager version is 8.5.

1. We have CCUM 8.6, and 50 DID that are by provider tight to main number. I have one user requesting his number shows up as external line was set up on his phone.  I think I should go with different route pattern than 9.@ so for example I can choose...

Hi,  What is the part code to be considered for migrating the CUWL Entry license in CUCM version 8.0 to  CUWL Standard Licenses of CUCM 9.x?