Unified Communications Infrastructure

Hi AllI'm new in scipt and have problem about b-acd . I refer document fromhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.htmlAfter I configed everything look good but I have problem in hunt menu , I...

Hi,I'm planing to upgrade my old CallManager 7.1(5) to CallManager 9.1(2). I'm using the Cisco Attendant Console 8.6.2, that support the SIP trunk to CallManager 9.1(2). I remembered I had downloaded and installed the TSP from CallManager 7.1(5). Now...

Hi All,I have CUCM 7 and created some users are having access to CUCM, I want to know thier activity done on cucm? Is there any way and how?Because we facing some changes on users extension and want to know who is doing this?

When people call from pstn or mobile to our ip phone they hear only one ring  and after that  it goes to silent . However, we can hear the rings in our ip phone that people are ringing us and we can take the calls. However, if we don't take the call ...

We are using CVP 9.0 and facing bug CSCue95708. Please let us know if this bug(marked as 8.0) is fixed in 9.0.

Hi, we are in the process of demostrating Cisco Prime Collaboration 10.5 Assurance and Analytics and somehow are not able to pull Call Quality Graphs. The question is Is it mandatory to add a Billing Server to get the missing graphs. Thanks in advanc...

We are trying to delete a user and get this error when doing it. database.error. -284. Any suggestions?Thank you.

Hi,I think i got the bug CSCtn05523 because the MWI notification fail In a recurring way. Restart the connection notifier service solve this issue but it come back again randomly.I'm looking for a way to show if the SBR (split brain recovery) occurs....

Hello!Here is my simple scenario.I am forwarding calls from one number to another in our organization.  If the person does not answer I want the unanswered call to go to the "forwarded" voicemail instead of the originating numbers voicemail. Right no...

Hi All, I am configuing call handler in Unitiy, with caller input, I like to transfer calls to subscriber's alternate extension, and ring that extension. any clue would be appreciated. 

I recently had a Unity Connection Publisher go down and my Subscriber go down as well. When they came back up a realized that they were not communicating with each other due to a bad DNS record. I changed cluster settings to find the subscriber using...

Hello, I am currently having an issue with a user getting their voicemail emails. We have about 150 users who do get their emails, so it's just this one we're having problems with. We've verified the correct email address, tested with a different, wo...

Is there a way to get Cisco Jabber for Windows to work without a IM&P Server and without a WebEx Server. Just with Cisco Unified Communication Manager V7.1.5 and Cisco Unity Connection, same Version?   If so what J4W ver can I use and if I have to us...