This is working for Cisco 88XX serries but not for Jabber. This is for CUCM 12.5.1
I have the same settings for Hardphone and Softphone.
What am i missing?
Thanks
Senthil
Getting back to APIs after a long time. Please note this worked for my gold tenant a year back.
Recently our subscription expired and we worked with Cisco resource to fix all in the backend.
I am unable to execute even a simple API like get task. i a...
I had an issue with LD in my lab PCCE 12.5 so i started deleting the LD reports and definitions so i can reset the LD through CLI. But in the lab when i run the command, i get the following error. admin:set live-data cuic-datasource demo.lab.com 8444...
GM, I have blocked this setup 3 times and every time, i am unable to assign the existing or a new resources (reason codes/phonebook/workflows) I have captured the screenshot below. Please note that i cannot assign these codes from cfadmin page.
HI, I am trying to play around the REST API to import NOT_READY. I am getting this error when I try to do this through postman. https://developer.cisco.com/docs/finesse/#!reasoncodecreate/reasoncodecreate I get error 403 which is but I am running thi...
Personally, I haven't tried this in my GT yet.
But have you tried checking the GitHub pages for this version? There is event handling section discussed on this page.
Cisco has maintained some decent documentation with regards to WxCC in GH.
webexcc-d...
There are several post in community related to this issue. Have you checked it?
https://community.cisco.com/t5/contact-center/dtmf-not-working-with-uccx/td-p/2317592
-Senthil
its been long since I used UCCX. But from the community research I don't think it is possible. Check this link on previous answer related to RTMT.
https://community.cisco.com/t5/contact-center/rtmt-for-uccx-login-using-credentials-other-than-applicat...
consult transfer confirms that it could be CSS issue. when consult transfer is used, I am guessing your CUCM is setup to use the CSS of the transferring device where the CSS is working. As for the blind transfer it is using the gateway CSS and my gue...