Hello Cisco Community! My client has recently installed a Webex Room Kit Plus in their environment. The device is fully operational inside Webex Control Hub.
On the Cisco Room Navigator, under Camera Settings, we went to Manual camera view and config...
Good Afternoon Cisco Community!
My client is running into an issue where an Inactive User in Webex Control Hub has retained ownership over a DID and an extension. I find that I am unable to re-assign neither the DID nor the extension at this time to ...
I heard back from Cisco on this issue. They informed that after reviewing all available logs, it is not clear why this issue occurred in the first place. Since they have resolved the issue, however, this has not re-occurred. What I will say to those ...
Good Morning @TechLvr, thank you for your update! It's all good, I would not have known that if TAC had not shown that to me previously. I appreciate your response.
Hi Cisco Community! It is day 3 of the TAC case, and Cisco engineering has officially resolved the issue. It appears they went in behind the scenes and updated a database entry. Although without further confirmation, that is speculation on my side. T...
I have an ongoing case with TAC to identify the root cause of the issue, but I do have some more information to provide.
TAC provided a method (for tenants that utilize Cisco Directory Connector) by which we could remove the user's entry early from t...
