Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello Guys,I have a small question about the Reach Me anywhere configuration.I have a setup in CUCM 9.1.1 and some end user are trying to configure SNR by their own under the ccmuser pages.Once the alternate number is correctly configured, they are u...
Hello,I am having a problem backup my cluster .When enter the disaster recovery system everything is slow (most of the time )Some times I get this message"Unable to process request, master agent is busy"In addition the service DRF local in the sub i...
I have several 2811 routers that are configured as SRST routers. They are how we route 911 for our campuses. Several of them lose the config for the dial-peers occasionally but I have one that loses it constantly. I have to check the config every ...
Last week all of our confrence bridges became busy. I press the meetme button get two beeps and enter the meetme bridge number and it goes busy. I have restarted the IPVM service with no sucess. I am having trouble finding refrence to troubleshoot co...
Have a Customer that is wanting a Call into a DID that will Auto Detect the Fax tone and email that particular fax User's Email address using the same DID as their phone. The system we are installing is CUCM 10.X and CUC 10.X on a UCS C220. They ha...
Hi,Facing one issue at one my site, while users are roaming with their Cisco 7921 IP Phone they are frequently getting disconnected and phone is giving this message "Leaving Service Area". Recently CUCM has been upgraded to Version 9 from CUCM 6. Cur...
Greetings,I am curious what folks use to monitor/manage prescribed KPIs in their Cisco UC environment. I am looking at the common KPIs (uptime, trunk utilization, various QoS items) and I would also like to monitor Normal Call Termination, Dropped/Fa...
Hi,I'm trying to integrate a VoiceBlue Enterprise GSM gateway with a Call Manager 8 system. I've looked everywhere for configuration examples but all I can find are for the Lite version. I've configured a trunk on the Call Manager but what about on t...
Our shop has been exclusively 7961Gs for 7 years now. We recently purchased some 7961GEs and are noticing that when a phone is part of a Hunt Group, the Hunt Group no longer displays on the inbound call. On the 7961Gs it would say the From: <Caller...
Unified Communications Manager 9.1.2(1 Publisher - 7 Subscribers - 2 TFTP Servers) We have recently added some SIP softphone clients in our UCM and during our testing we found that in certain cases if you called a SIP softphone from an IPT phone - (S...
I have had several request from users to forward thier calls to another persons vm.however every forward ends up in the orginal mailbox. I need to fiqure out how to forward a call and have it also forward to the 2nd mailbox.Any idea's? I am told it...
I need Doc for Integrating Panasonic TDA100 and Panasonic KX-TD 12/32 with CUCM 8.6Appreciate your support
Hi All, I was upgrading my CUCM to 8.5 t o 9.1. I am done with ciscocm.refresh_upgrade_v1.2.cop.sgn file installation. I started the upgrade through Install/Upgrade GUI and I got bit delayed in taking the DVD out after finishing the loading from DVD ...
I have a call recording issue where if the CODEC agreed between an MGCP gateway and the IP phone is G711 call recording fails as it looks for an MTP (there are subs running XCODE in the MRGs for the devices in this scenario). The traces seem to sugg...
Hi first we have to create List.xml file<CiscoIPPhoneImageList> <ImageItem Image="TFTP:Desktops/320x196x4/TN-Fountain.png" URL="TFTP:Desktops/320x196x4/Fountain.png"/> <ImageItem Image="TFTP:Desktops/320x196x4/TN-FullMoon.png" URL="TFTP:Desktops/320...
