I’ve recently installed Windows 10 on a new hard drive and I’m running into an issue with the Productivity Tools. I can launch the tools and the icon will appear in my task bar but the app’s interface doesn’t show up. Double clicking on the task bar ...
Forum Posts
We are currently running Jabber 4.8 on Windows 10 with a logitech conference group setup. Everything was working fine until the last few weeks. Now when we connect from one office to another we get incoming video for 5-10 seconds and then both sid...
Dear All, From the Jabber installation guide, it said "Download JabberGuest10.x.x.x-New-Install.iso or access the file from the physical media you receive." But from the Cisco web page, I just only see the "JabberGuest10.x.x.x-upgrade-only.iso". Ca...
Resolved! Cisco Spark
As an admin, when I try to provision an account for one of the users, I get the following error: [Email] cannot be added. The user already exists in a different organization. TrackingID: ATLAS_23cb44f8-6cff-95dc-e098-ab0e1e04b176_4 The user says ...
We would like to turn off the WebEx box that appears at the top of the Skype window. We're having issues with orphaned instances of the box remaining on users screens. We found information to turn off that setting, but when we open up the WebEx Se...
Hi Folks ! We have an interesting problem. We designed a MRA and B2B for our customer. They are using 2 different DMZ network. Design is like that; Local endpoints -> CUCM -> EXPC -> Checkpoint(DMZ 1)->EXPE->Fortigate(DMZ 2)->Internet->Vpnless Ja...
Resolved! Sub-spaces
Hi, I would appreciate to have a possibility of creating sub-spaces within the space. Do you know if this would be possible in the future?ThanksBea
I'll try to be as straight about this as possible: Running Jabber for Windows v10.6.7 I have created an application dial rule that affixes a 9 to the front of 10 digit numbers when calling from the Jabber client (clicking the green call button or typ...
When I go to File > New > Custom Contact I get the window where I can enter my contact's data. I put in the display, first, and last names as well as a work phone number. When I hit save, the following error pops up:Unable to save custom contact.Tr...
Resolved! Spark install
I'm trying to install the latest version of Spark but it insists on trying to install the older version first and looks for the older MSI file, which I no longer have. Is there a way to bypass this?
Does anyone know where the number of chat messages / call counts displayed in history is modified? I can't seem to find the chat history settings in my IMP server or call count history for Jabber. CUCM and IMP 11.5.1. In Group and Persistent Chat Set...
Resolved! webex Sip trunk issue
hi guys i have two sip trunks go to webex in CUCM, but it's not working from yesterday , and then i trace calls and find termination caused code is 134217749 and another one is 65 as below picture. do you have any ideas ??
Hi, currently several users receive a prompt from Jabber with the message "Try again later or contact your system administrator" and a error code "CJ:1100:25"is written in the "show error notification" log. When I lookup for the error codes (https:...
Hello, we have a installation with CUCM and Jabber. In the Service Profile, we applied a Search Base of e.g.: OU=USERS,DC=DOMAIN,DC=LOCAL Now do we have a problem that when we search in Jabber for Windows, we get as results also some unwanted use...
Hello Friends, May I know the classification of Qos should be use for jabber versus 9971 ip phone video traffic It will be come as 1) Interactive Video - Sensitive but can tolerate packet loss of about 1% and latency almost same as voice or ...
