Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have a pbx with Cisco SIP phones running on AWS, at least that's what I've been told. There are three branch offices with about 20 employees in each. The users in each branch can successfully make outside calls and call other employees in the othe...
Hello, I am currently running CUCM 14, when I dial voicemail or dial another extension I get no audio, I checked the Call Statistics on my IPBlue Phone it says there are 0 bytes being received, the strange thing is when I place the call on hold it sa...
I have the Cisco 7841 IP phones. A few of our staff are changing workstations and I cannot figure out how to log a user out and log another one in permanently at a workstation.
HiI run Jabber for MAC version 14.1.3 on a mac studio pro.Microphone is a Yeti and the output is also the Yeti via the headphone jack.In all my voice calls through Jabber the caller on the other end sounds slowed down....like they're sleepy or drunk ...
Hi GuysI have problem to perform a backup.Unable to contact server. Master or Local Agent could be down UCM GENR00PUB00PR SYSLOGAGT 100 SUCCESS Fri Aug 07 00:03:16 CLT 2015 2015-08-07-00-03-15_b_genr00pub00pr_ucm_syslogagt.logUCM GENR00PUB00PR CDPAGT...
I'm trying to refine our Help Desk call reporting so that we have accurate data for how many calls we answered/missed each day. Right now I have a PowerShell script that queries our SQL database and sends an email report out to certain users each day...
I set up a ISR4331 with MGCP to work on the FXS 0/1/0 port to connect a Fax machine.I can call the FAX machine with me cell and it answers and gives the correct tones. But when we try to send a FAX it give a fast busy. So we connected a phone test ...
I got a MGCP gateway w/ SRST and a T1 PRI trunk for PSTN calls. When I lost the WAN, SRST worked but I faced 2 issues:1. Active calls didn't survive, and2. I couldn't make outbound callsI think I have some workarounds for the 2nd issue. However, the ...
I found this one which will give DNs which are shared. But doesn't list the device. I assume maybe would have to join it with d.name from device table but not exactly sure how. run sql select numplan.dnorpattern, routepartition.name, count(*) from ...
Coming into a new workplace as an engineer and working on the call systems, when we call a client with 911 anywhere in their number (IE xxx-xx9-11xx) will result in "call could not be completed as dialed". 911 calls do work properly, but I've never r...
I have a Cisco 8945 phone that changed configurations in the last 24 hours. Yesterday, the user was able to retrieve voicemails without needing a PIN. Now it is requesting a PIN and the prompt doesn't offer to listen to voicemails. It's the generi...
We bought 5 CISCO 8851 VOIP Phones to use at our church. I am familiar with VOIP phone, but somehow cannot gain access to the Advanced Settings Tab.Help...I need to get these manually provisioned to RingCentral's Network. Thanks Mike
Got the following error in CUCM 14.x when trying to assign a user to a jabber device after upgrading to 14.x from 10.5(CUCM: Unable to add access group to user. Cause: Cannot add an Access Control Group having higher User Rank)How to fix? Thanks
Hi,The VAPT team has identified TFTP services as a vulnerability because they can retrieve files without any authentication. Consequently, I have restricted access exclusively to the phone VLAN. However, they are suggesting that this issue should be ...
I have been handed a project to connect our overhead paging system to our phone system.It seems the preferred method is Loop Start trunk portOr a Station Port that's set to not ring, just to seize the port.I'm trying to figure out if I have to buy an...
